Pool Heater Repair

Westrock provides on-site heater repairs
Scheduling a repair is easy and takes under 2 minutes

Heater Assessment Visit is $250 per hour with a one hour minimum. Parts are not included in the price.

The Heater Assessment Visit is a one-time attempt to help you with your heater situation. More than one visit may be needed to complete the repair.

Please fill out all information below to request service.

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Name*
Address of Pool*

Service Phone: (845) 947-4200
Fax: (845) 623-1156
Service Email: service@westrockpools.com

Frequently Asked Questions

FAQs: Pool Heater Repair

We fix gas heaters, electric heat pumps, and solar-ready systems. We install all top brands for optimal performance and safe operation.
The symptoms are in the form of heat production failure, unusual noises, pilot or ignition, or inefficiency with power consumption. The condition can be diagnosed and repaired or replaced by a qualified technician.
Service involves inspecting gas lines or electrical hooks, cleaning or replacing filters, testing thermostats and sensors, and checking safety controls and pilot or ignition systems.
Yes—a complete estimate is provided before any work is begun. Part and labor costs are clearly defined so you can decide on the best course of action.
Minor work takes about an hour. More complex issues involving parts or system cleaning can take more than one visit based on part availability.
Yes. Regular maintenance permits early warning of possible breakdowns and extends the life of your heater with a cost savings over eventual repair.
It’s a function of the condition and age of the heater. Minor repairs are generally within an affordable budget, but systems that are tired and experience frequent breakdowns may be best replaced. We provide objective advice.
Yes—we fix hot tub and swim spa heaters as well, including turn-key systems with specialty components and electrical designs.
Labor is justified within two weeks following service. Warranties by manufacturers may cover parts. If issues persist, we return for follow-up diagnostics if needed.
Yes. Customers are encouraged to sit in and have questions answered. Openness is to be encouraged throughout the diagnostic and repair process.
With years of experience and licensed professionals serving Rockland and Bergen Counties, Westrock offers fast response, trusted experience, and lasting quality.