Let Us Do The Work:
- Opening of your pool and spa if applicable.
- Deluxe chemical kit will be added during opening.
- One initial maintenance.
- Weekly maintenance for 22 weeks.
- All necessary chemicals to balance your water.
- Cleaning of your filter.
- Closing of your pool and spa if applicable.
Please fill out the following form for a tailored quote made specifically for your needs!
Service Phone: (845) 947-4200
Fax: (845) 623-1156
Service Email: service@westrockpools.com
Frequently Asked Questions
FAQs: Butler Service
What is Butler Service by Westrock Pools?
Butler Service is Westrock’s complete concierge package, which handles opening, maintenance, winter cover removal, and equipment check, all as part of an effective service plan.
How does Butler Service simplify pool ownership?
This plan bundles several services, cover removal, chemical balance, vacuuming, equipment check, and seasonal installation, into one smooth, scheduled process for homeowners.
How often is Butler Service done?
Service frequency is enrollment and schedule request-based. Usually, it is bi-weekly or weekly visits from opening through closing, as outlined by Westrock’s service agreement.
Is Winter Safety Cover removal part of Butler Service?
Yes. Butler Service removes safe winter safety covers when opening spring and will reinstall at the end of the season part of the package.
Can I choose individual services on a per-visit basis?
Yes, service visits can be customized by the customer with added tasks such as filter cleanings, heater checks, or minor adjustments outside routine maintenance procedures.
Are maintenance chemicals included?
Basic chemicals such as shock, algaecide, and pH adjusters are part of Butler Service visits. Have a labeled supply on hand if storing your own agents.
Who makes Butler Service visits?
Trained Westrock technicians, with pool system and seasonal maintenance experience, do all Butler Service work to ensure consistent quality on visits.
Is Butler Service more expensive than a la carte services?
Yes. Bundle services together in one plan and it normally saves dollars and time and gives homeowners predictability of billing and professional service for the season.
Does Butler Service work with swim spas or hot tubs?
Yes, it’s applied to swim spa and hot tub maintenance, including chemical balancing, filter checks, and seasonal service, for reliable performance from all backyard systems.
What if I have a problem between visits?
Additional service visits beyond scheduled visits can be requested, and Butler Service customers receive priority scheduling and special pricing on these additional requests.
Why choose Butler Service over routine maintenance?
Butler Service offers proactive maintenance, less hassle, bundled pricing, and professional service—just right for homeowners who want a hassle-free experience without sacrificing pool health and safety.
